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Shipping & Return Policy

SHIPPING AND DELIVERY POLICY

Last Updated July 23, 2023

Please carefully review our Shipping and Delivery Policy when purchasing our products. This Policy will apply to any order you place with us.

WHAT ARE MY SHIPPING AND DELIVERY OPTIONS?

We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free United Kingdom Shipping on all orders.

DO YOU DELIVER INTERNATIONALLY?

We Do not offer free Worldwide shipping on all orders.

Please note that we may be subject to various rules and restrictions concerning some international deliveries and you may be subject to additional taxes and duties over which we have no control. In such cases, you are responsible for complying with laws applicable to the country where you live and will be responsible for any additional costs and taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers. This does not affect your statuary rights. For more information please refer to our terms.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have further questions or comments, you may contact us by:

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We reserve the right to reject any return that does not fit this criteria.

To start a return, you can contact us at support@egreefit.com 

If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If your item is in working condition but you have ordered in error or no longer require the item then we reserve the right to charge a 30% restocking fee.

Please include the return number we provide so that the refund can be properly processed. if you don't include the returns number then we can't guarantee your refund can be processed.

The buyer is responsible for paying return shipping charges. We recommend using a trackable shipping service to ensure your return is delivered. 

 

 

 

 

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